Shipping and Delivery
Shipping and Delivery Times
We ship all orders via hand-picked Courier's either via Standard delivery or Next Day Express. Standard delivery orders will be delivered in 2-3 working days to main centres, and 3-5 working days to regional areas.
Estimated Delivery Time
| Destination | Standard Delivery (order placed before 2 pm) |
Next Day Express (order placed before 11 am) |
| Cape Town | Next business day | Next Business day |
|
Major Centres |
2 to 3 days | Next Business day |
| Regional Areas | 3 to 5 days | Service not offered |
You can upgrade to Next Business Day Express for a flat fee of R99.95 on all orders. Next Day Express orders are usually delivered next day to major centres. Unfortunately Next Business Day Express is not currently offered to Regional Areas.
Dispatching
We aim to dispatch all orders placed on weekdays before 2:00 pm on the same day. Orders placed after 2:00 pm will be dispatched the very next morning (if it's a business day).
You will receive a Courier tracking number and tracking URL the moment your order is sent from our warehouse. You'll be notified and be able to track your order every step of the way.
Returns and Exchanges
Our returns and exchange policy is 7 days. Returns will only be entertained if it relates to a material defect with the watch purchased and it has been less than 7 days since your purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please see our Refunds and Returns Policy for more details.
International Shipping
We only sell watches to and ship to customers within the borders of South Africa.
